Privacy Policy

zenquaralios collects information that you provide directly to us and information that we gather automatically when you use our business automation services. Here's what we collect and why:

We also collect information through cookies and similar tracking technologies. This helps us remember your preferences and improve your experience with our platform.

Your information helps us provide better business automation services. We use it responsibly and only for legitimate business purposes:

• Providing and maintaining our business automation platform
• Processing your requests and delivering customer support
• Sending important updates about your account or service changes
• Analyzing usage patterns to improve our features and functionality
• Preventing fraud and maintaining platform security
• Complying with legal obligations under Malaysian law
• Developing new features based on user needs and feedback

We take data security seriously. Your information is stored on secure servers with multiple layers of protection:

• End-to-end encryption for all data transmission
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information
• Automated backups to prevent data loss
• Compliance with Malaysian Personal Data Protection Act 2010

Data is primarily stored within Malaysia, though some processing may occur through trusted international partners who meet our strict security standards. We maintain data processing agreements with all third-party providers.

We retain your personal information for as long as your account remains active or as needed to provide services. Account data is typically retained for seven years after account closure for legal compliance purposes, then securely deleted.

Under Malaysian data protection law, you have several rights regarding your personal information. You can exercise these rights at any time:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct any inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Restriction: Limit how we process your information in certain circumstances
• Portability: Receive your data in a commonly used, machine-readable format
• Withdrawal: Withdraw consent for processing where we rely on your consent

You can also control some data collection through your browser settings, including blocking cookies or opting out of certain tracking technologies. Note that this might affect some platform functionality.

Our platform uses cookies and similar technologies to enhance your experience and gather usage analytics. Here's what you should know:

• Essential cookies that enable basic platform functionality
• Analytics cookies that help us understand how you use our services
• Preference cookies that remember your settings and choices
• Security cookies that protect against unauthorized access

Most browsers allow you to control cookie settings, including blocking or deleting cookies. However, some features may not work properly if you disable certain cookies. We don't use cookies for advertising or marketing purposes.

zenquaralios integrates with various third-party services to provide comprehensive business automation. These partnerships are carefully managed:

• Payment processors for billing and subscription management
• Cloud infrastructure providers for reliable service delivery
• Analytics services for platform improvement and optimization
• Communication tools for customer support and notifications

Each third-party provider is required to maintain appropriate data protection standards. We only share the minimum information necessary for service delivery, and all providers are bound by strict data processing agreements.

If you connect external business tools through our platform, additional privacy policies may apply. We recommend reviewing the privacy practices of any external services you choose to integrate.

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our platform dashboard
• Updated "Last Modified" date at the top of this policy

Continued use of our services after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.

We encourage you to review this policy periodically, especially before providing new personal information or using new features on our platform.